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GDPR – PRIVACY POLICY<\/strong><\/p>\n Your privacy is important to us. We respect it and are committed to protecting it.<\/p>\n We are aware of the concerns you may have about the confidentiality of the information and personal data you share with us; therefore, this document has everything you need to know about the privacy policy of our website. This policy allows you to obtain additional information about the use we make of the personal data you provide us and your rights.<\/p>\n By submitting your data, you are accepting our policy privacy. In accordance with Law no. 67\/98, from October 26th, about the Protection of Personal Data, we inform that the management of the personal data collected on our website is our responsibility.<\/p>\n 1. Identity and contacts of the entity who will manage your data:<\/strong> 2. Legal basis of legitimacy of data processing:<\/strong> 3. Purposes:<\/strong> 4. Period of retention of your data:<\/strong> 5. Data recipients:<\/strong> Your personal data will never be disclosed to third parties, except in special cases, such as: 6. Data security and confidentiality:<\/strong> 7. Your rights and how you can access, rectify or oppose to the processing of your personal data:<\/strong> For any questions regarding the collection and processing of your personal data, you can contact us by email or by telephone.<\/p>\n 8. Data usage:<\/strong> 9. How we use \u201cCookies\u201d:<\/strong> 10. Contacts<\/strong> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”RLO” _builder_version=”3.22″ background_color=”#eeeeee” custom_margin=”0px||0px|” custom_padding=”0px|0px|0px|0px” fb_built=”1″ _i=”1″ _address=”1″][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px||true” custom_padding=”100px||100px||true” custom_padding_tablet=”80px||80px|” custom_padding_phone=”60px||60px|” _i=”0″ _address=”1.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”1.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”15px” text_line_height=”1.3em” header_font=”||||||||” text_orientation=”justified” custom_margin=”0px||0px|” custom_padding=”0px||0px|” hover_enabled=”0″ _i=”0″ _address=”1.0.0.0″]<\/p>\n <\/p>\n In the event of a legal dispute, the consumer may use an Alternative Dispute Resolution Entity.<\/p>\n Alternative Dispute Resolution Entities, in accordance with law no. 144\/2015, from September 8th:<\/p>\n ARBITRATION CENTERS OF GENERIC COMPETENCE<\/b><\/p>\n Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/b> Centro de Informa\u00e7\u00e3o, Medi\u00e7\u00e3o e arbitragem de Conflitos de Consumo do Algarve<\/b> Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/b> Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/b> Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto<\/b> Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de consumo)<\/b> Centro de Arbitragem de Conflitos de Consumo da Madeira<\/b> Centro de Arbitragem de Conflitos de Consumo do Vale do Ave \/ Tribunal Arbitral<\/b> More information on Consumer Portal www.consumidor.pt<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”PC” _builder_version=”3.22″ border_width_bottom=”1px” border_color_bottom=”rgba(0,0,0,0.2)” custom_margin=”0px||0px|” custom_padding=”0px|0px|0px|0px” fb_built=”1″ _i=”2″ _address=”2″][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px|” custom_padding=”100px||100px|” custom_padding_tablet=”80px||80px|” custom_padding_phone=”60px||60px|” _i=”0″ _address=”2.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”2.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”15px” text_line_height=”1.3em” header_font=”||||||||” text_orientation=”justified” custom_margin=”0px||0px|” custom_padding=”0px||0px|” hover_enabled=”0″ _i=”0″ _address=”2.0.0.0″]<\/p>\n <\/p>\n USE OF COOKIES<\/strong> WHAT ARE COOKIES?<\/strong> PURPOSE OF THE COOKIES?<\/strong> TYPES OF COOKIES USED<\/strong> CONSENT THE USE OF COOKIES<\/strong> [\/et_pb_text][et_pb_button button_url=”https:\/\/titanofdouro.com\/en\/” button_text=”Homepage” _builder_version=”3.19.12″ custom_margin=”30px||0px||false” _i=”1″ _address=”2.0.0.1″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”3.27.3″ background_color=”#ffffff” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” custom_padding_tablet=”0px||0px|” global_module=”41197″ saved_tabs=”all” fb_built=”1″ _i=”0″ _address=”3″][et_pb_row column_structure=”3_5,2_5″ column_padding_mobile=”on” custom_padding_last_edited=”on|desktop” module_class=” et_pb_row_fullwidth” _builder_version=”3.27.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”95%” max_width=”95%” module_alignment=”center” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”40px|0px|40px|0px|true|true” custom_padding_tablet=”|25px||25px|true|true” custom_padding_phone=”||||true|true” make_fullwidth=”on” _i=”0″ _address=”3.0″][et_pb_column type=”3_5″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||” _i=”0″ _address=”3.0.0″][et_pb_text admin_label=”Rodape nome do site” module_class=”LinkFooterBranco” _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”12px” text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px||true” custom_padding=”0px||0px||true” text_text_align=”left” text_text_align_tablet=”center” text_text_align_last_edited=”on|desktop” _i=”0″ _address=”3.0.0.0″]<\/p>\n \u00a9 Titan of Douro<\/p>\n Complaints Book<\/a> \u00a0\u00a0 Online dispute resolution <\/a> \u00a0\u00a0 Privacy<\/a> \u00a0\u00a0 Cookies<\/a><\/p>\n
The data collected on this site are processed by the company \/ person Luis Leocadio Vinhos Unip lda with VAT: 514657278.
All the information collected on this site is managed and controlled exclusively by us. We provide enough warranties regarding the protection of your personal information, guaranteeing that this will be administered in accordance with the current legislation regarding the protection of personal information, as well as this privacy policy.<\/p>\n
Through this website we may collect personal data, shared via the contact form, with your consent.<\/p>\n
Your personal data is collected to:
\u2013 Answer our questions on the contact form;
\u2013 Send you information about our products and services, news and events \u2013 Newsletters.<\/p>\n
The data collected and processed through the contact form will be kept only during the processing of your request and after this phase it will be destroyed.<\/p>\n
The personal information provided will be used in order to be able to contact you and provide all the information requested through our contact form.<\/p>\n
Meet the requirements imposed by law or competent governmental or judicial authorities.<\/p>\n
We commit ourselves to implement all the necessary precautions to preserve the confidentiality and safety of your personal data.<\/p>\n
According to the personal data protection law, the data subjects is guaranteed the right to access, update, rectify or delete their personal data, which may take place through the various contacts available.<\/p>\n
The personal information provided will be in order to be able to contact you and provide all the information requested through our contact form.
We will not provide or sell your personal data to any third parties, unless if we are obliged by law or by court decision.<\/p>\n
\u201cCookies\u201d are stored in your computer through your browser, retaining information only related to your preferences, not including, therefore, your personal data.
On the text below you can find more information about the various \u201ccookies\u201d we use and the purpose of each of these:
\u2013 Strictly needed \u201ccookies\u201d: These allow you to browse the website and use its apps. Without these \u201ccookies\u201d, the services you may have requested cannot be provided accordingly;
\u2013 Analytical \u201ccookies\u201d: These are used anonymously to create statistics to be analyzed afterwards, in order to improve the functioning of the website;
\u2013 Feature \u201ccookies\u201d: These retain the user\u2019s preferences related to the website usage, so you do not need to configurate the website each time you visit it.<\/p>\n
If you need more information, please feel free to contact us by email info@titanofdouro.com<\/a>.<\/p>\nOnline Dispute Resolution<\/h1>\n
Atua\u00e7\u00e3o em todo o territ\u00f3rio nacional, nas zonas n\u00e3o abrangidas por outro centro de arbitragem de compet\u00eancia regional
Contactos CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484
E-mail: cniacc@fd.unl.pt
Web: www.arbitragemdeconsumo.org<\/p>\n
\u00c1rea geogr\u00e1fica abrangida: Contratos celebrados no Distrito de Faro.
Contactos CIMAAL \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve
Edif\u00edcio Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: 289 823 135
E-mail: apoio@consumidoronline.pt; cimaal@mail.telepac.pt
Web: www.consumidoronline.pt<\/p>\n
\u00c1rea geogr\u00e1fica abrangida: Contratos celebrados nos munic\u00edpios de Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, G\u00f3is, Lous\u00e3, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, T\u00e1bua, Vila Nova de Poiares.
Contactos Endere\u00e7o postal:
Av. Fern\u00e3o Magalh\u00e3es, n.\u00ba 240, 1\u00ba \u2013 3000-172 COIMBRA
Tel.: 239 821 690
E-mail: geral@centrodearbitragemdecoimbra.com
Web: www.centrodearbitragemdecoimbra.com<\/p>\n
\u00c1rea geogr\u00e1fica de abrang\u00eancia: Contratos celebrados na \u00c1rea Metropolitana de Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Set\u00fabal, Sintra e Vila Franca de Xira.
Contactos Endere\u00e7o postal: Rua dos Douradores, 116, 2\u00ba \u2013 1100-207 LISBOA
Tel: 218 807 030
E-mail: juridico@centroarbitragemlisboa.pt \/ director@centroarbitragemlisboa.pt
Web: www.centroarbitragemlisboa.pt<\/p>\n
\u00c1rea geogr\u00e1fica de abrang\u00eancia: Contratos celebrados na \u00c1rea Metropolitana do Porto, Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azem\u00e9is, Porto, P\u00f3voa de Varzim, Santa Maria da Feira, Santo Tirso, S\u00e3o Jo\u00e3o da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.
Contactos Endere\u00e7o postal: Rua Dami\u00e3o de G\u00f3is, 31 \u2013 Loja 6 \u2013 4050-225 Porto
Tel.: 225 508 349
E-mail: cicap@mail.telepac.pt
web: www.cicap.pt<\/p>\n
\u00c1rea geogr\u00e1fica de abrang\u00eancia: Contratos celebrados nos munic\u00edpios de Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melga\u00e7o, Mon\u00e7\u00e3o, Montalegre, Paredes de Coura, Ponte da Barca, P\u00f3voa do Lanhoso, Terras do Bouro, Valen\u00e7a, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho, Vila Verde.
Contactos BRAGA:
Rua D Afonso Henriques, n\u00ba 1 (Ed Junta de Freguesia da S\u00e9) 4700 \u2013 030 BRAGA
Tel: 253 617 604
E-mail: geral@ciab.pt
VIANA DO CASTELO
Av Rocha Paris, n\u00ba 103 (Edif\u00edcio Vila Rosa) 4900 \u2013 394 VIANA DO CASTELO
Tel: 258 809 335
E-mail: ciab.viana@cm-viana-castelo.pt
Web: www.ciab.pt<\/p>\n
\u00c1rea geogr\u00e1fica de abrang\u00eancia Contratos celebrados na Regi\u00e3o Aut\u00f3noma da Madeira.
Contactos Endere\u00e7o postal: Rua Direita n\u00ba. 27 \u2013 1\u00ba andar \u2013 9050-405 Funchal
Tel.: 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt
Web: www.srrh.gov-madeira.pt\/In%C3%ADcio\/tabid\/292\/Default.aspx<\/p>\n
\u00c1rea geogr\u00e1fica de abrang\u00eancia: Contratos celebrados nos munic\u00edpios de Cabeceiras de Basto, Fafe, Felgueiras, Guimar\u00e3es, P\u00f3voa de Lanhoso, P\u00f3voa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalic\u00e3o, Vizela e Vieira do Minho.
Contactos Endere\u00e7o postal: Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1, 4800-019, Guimar\u00e3es
Tel.: 253 422 410
E-mail: triave@gmail.com
Web: www.triave.pt<\/p>\nCookies Policy<\/h1>\n
This website uses cookies to allow you to have the best user experience.
If you continue to browse, you are giving your consent to the acceptance of such cookies as well as our Cookies\u2019 Policy.<\/p>\n
Cookies are small text files written to your device when you access websites.
These allow the storage of a set of user-related information, some of which is used to recognize the user in future visits to our website, and others are used to guarantee that all features work properly, improving the user\u2019s experience and performance on the website.
The type of information that can be analyzed using cookies is as follows: user name, email address and password, the internet protocol address (IP) that is used to connect to the internet, the type and version of browser, the operating system and platform used for the connection, the web addresses (URLs) from which or through which you have accessed and left our services online, and the date and time of such activity, amongst others.
Website cookies may be disabled or managed at any time. To find out how to do this go to the \u201cHelp\u201d area of your Browser.
Warning: It\u2019s important to note that some areas of the website may not work properly after cookies are disabled.<\/p>\n
The use of cookies optimizes the user\u2019s browsing experience, allowing the stored data to improve their experience on the website, also increasing the response efficiency of the web address.
Therefore, they allow to eliminate some repetitive actions on the website, as well as assist in the presentation of information, to meet your needs and expectations.<\/p>\n
Cookies are segmented according to their purpose and expiration date.
\u201cStrictly needed Cookies\u201d are key elements of access to certain areas of the website, such as access to secure areas of the website through login and password. By disabling cookies, the same services may not be used accordingly.
\u201cFeature Cookies\u201d memorize the browsing preferences of the user.
\u201cAnalytical Cookies\u201d allow the memorization of how a website is navigated, to present products or services that meet the user\u2019s needs and expectations, through the monitoring of the website. Examples of these are the ones that keep the most visited pages, the time in each page, the products or services searched, etc. These cookies store statistical information.<\/p>\n
The users accessing our website give their consent to the use of cookies through an OK button on the banner that appears when visiting our website for the first time.<\/p>\n